Refund & Cancellation Policy
Effective Date: October 2026 · NexaToolPro · Kingdom of Saudi Arabia
This policy applies to purchases of NexaToolPro Pro or Advanced subscriptions, subject to mandatory rights under applicable law.
General policy
Once paid access has been successfully activated, purchases are generally non-refundable, except where applicable law requires otherwise or the exception below applies.
Activation failure exception
A full refund will be granted if payment succeeded but the purchased Pro or Advanced access was not granted because of a technical or processing error, provided the issue is reported within the timeframe below. This exception is subject to any additional rights required by applicable law.
Request window and processing
- Report an activation failure within 14 working days of payment.
- For an approved request, the refund will be sent to the original payment method within 14 working days.
- Subscription cancellation prevents future renewal according to the cancellation terms shown at checkout. Cancellation does not itself guarantee a refund.
How to request
Email nexatoolpro.business@gmail.com with your account email, receipt/order reference, payment date and a brief description of the activation issue. Never send full card numbers, passwords or API keys.
Checkout and subscription management are not active in this static release. No payments are currently accepted by this site.